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Customer Service


Please consult our Frequently Asked Questions section prior to contacting us.
Ordering Shipping Inquiries Contact Us
Payment Options
Sales Tax
Orders by Phone
Canceling an Order
Shipping Options
Returning an Item
Customer Inquiries
General Inquiries
By Phone
By Email
Mailing Address

Payment Options

We accept American Express, MasterCard, VISA and Discover credit cards. We also accept payment by check or money order. All payments must be in U.S. Dollars.


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Sales Tax

A sales tax of 8.25% is added to all orders shipped within the state of California. Sales tax is not charged on shipments outside California.

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Orders by Phone

We have made every effort to make the online purchasing experience as easy and as secure as possible. We encourage you to use our online system. However, should you wish to place your order by phone, call us toll-free at 888-70-CONDOM (888-702-6636).

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Canceling an Order

An order may be cancelled anytime prior to shipment from our warehouse. To cancel an order please call our customer service line toll-free at 888-70-CONDOM (888-702-6636).

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Shipping Options

We offer three different Shipping Services:

STANDARD SERVICE - generally arrives within 3-10 business day.

SECOND BUSINESS DAY - will arrive in 2 business days.

NEXT BUSINESS DAY - will arrive the next business days.

For a more detailed explanation of our shipping policy and a price matrix, please see our shipping information page. Currently SafeSense only ships to destinations within the Uninted States and Canada.

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Contact Us by Phone

Our telephone number is or you may call us toll-free at 888-70-CONDOM (888-702-6636).

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Email

Please click on an inquiry type below to submit a question or comment via the Internet.

Customer Inquiry | Press Inquiry | General Inquiry

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Mailing Address

Our mailing address for all correspondence is:

Netfilment Systems, Inc. / SafeSense
969-G Edgewater Blvd Ste 203
Foster City, CA 94404-3760

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SafeSense is owned and operated by Netfilment Systems, Inc.