Frequently Asked Questions
Questions About Our Products
What's the BEST condom?
What size condoms are there?
What's the difference between latex, membrane and polyurethane condoms?
What should I do if I'm allergic to latex?
Should I use a lubricated or non-lubricated condom?
Is there an alternative to N-9?
How effective are condoms in preventing pregnancy?
But it doesn't feel as good when I'm wearing a condom.
How can I prevent the condom from breaking?
How should condoms be stored? How long does a wrapped condom stay usable?
Can condoms be reused?
Can I use a condom even if the wrapper says it's past its expiration date?
What's a female condom?
What's a dental dam and how do I use it?
Questions About Our Service
Do you ship orders discreetly?
Will my information be shared if I join the SafeSense mailing list?
Can I pay by a method other than credit card?
How can SafeSense sell quality, brand name condoms at prices so much lower than regular retail outlets?
Can I suggest a product for you to carry?
Can I place a large/wholesale order?
Do you ship to other countries?
What's the BEST condom?
We don't know. The best condom is the condom that best meets your needs. Some prefer to have a condom that is extremely thin, others prefer a condom that has extra material to enhance the experience. We believe that the best condom is a matter of personal preference. To assist you in finding that perfect condom, we have assembled the SafeSense Condom Collections. These unique assortments of condoms from different manufacturers and in different styles make it easy to sample and experiment so you can find your perfect match.
top of page
What size condoms are there?
Studies have determined that the average length of an erect penis is around 168mm (6.5 inches), and the average circumference is about 130mm (5 inches). Condom manufacturers have introduced styles designed to accommodate the need for a proper fit. At SafeSense we refer to smaller condoms, which have a smaller than average circumference, as "snugger" condoms. Larger condoms are referred to as "roomier." We also carry condoms that are longer than average and condoms that are shorter. We have condoms with extra headroom, which allows for increased stimulation of nerve endings in the tip of the penis. We also carry condoms that are shaped to be form-fitting. Our site allows you to browse by condom type, so it's easy to compare our many different styles.
top of page
What's the difference between latex, membrane and polyurethane condoms?
The most common material used to make condoms is latex, a type of rubber with very small pores that keep sperm and the smaller HIV virus from passing through. Latex is strong but susceptible to breaking when exposed to high friction and excessive pressure. To mitigate these problems, a water- or silicone-based lubricant should be used both on the inside and outside of the condom.
Animal membrane condoms have traditionally been the choice for those allergic to latex, but they fell out of favor in the early 80's when it was found that they were not as effective in protecting against the spread of the HIV virus.
The newest material for condom production is polyurethane, a type of plastic that is almost twice as strong as latex. Polyurethane condoms can be made very thin, have less slippage during intercourse and have no odor or taste. Polyurethane also retains more heat than latex, which increases the sensitivity and enjoyment of both partners. One of the primary benefits of using polyurethane condoms is that it will not irritate those with latex allergies. Plus, since they are not made from latex, you can use them with oil-based lubricants. These condoms do tend to cost a bit more, but many consider it worth the price.
top of page
What should I do if I'm allergic to latex?
Those with latex sensitivity can use either animal membrane or polyurethane condoms instead.
top of page
Should I use a lubricated or non-lubricated condom?
Lubricated condoms have been around since the 50's. There are two basic types of lubricants used: jelly (water-based) and silicone. Jelly lubricants can dry up and get sticky, so you should always have some extra lube handy for reapplication. Silicone lubricants are less commonly used in pre-lubricated condoms, but they do last longer.
Some condoms also have a spermicide added to the lubricant. Nonoxynol-9 is the active ingredient in all spermicides in the U.S. Initially, it was believed that N-9 was also an effective microbicide against sexually transmitted infections (STIs) and HIV (AIDS). Further testing has shown, however, that N-9 can increase the risk of STI or HIV transmission if used multiple times per day and may irritate some users. Most people do not have problems using N-9, but if you develop an irritation, discontinue use and consult a physician. Please see our Education section for complete information about recent findings concerning N-9 usage.
Many condom users prefer to use the traditional non-lubricated condom and apply a bottled lubricant themselves. If you opt for this approach, make sure you use ONLY water- or silicone-based lubricants with latex condoms. Oil-based lubricants severely weaken the latex and cause breakage. Similarly, while ice cream, whipped cream and the like may be fun, they may also damage latex condoms. If you want to add something tasty to your sexual activity, SafeSense offers many varieties of flavored lubricants that are condom-compatible.
top of page
Is there an alternative to N-9?
At this time, there is not an alternate FDA-approved vaginal or rectal microbicide. We will continue to update our customers on the latest news on this important safe sex topic. In the meantime, while N-9 continues to be an effective contraceptive, we encourage you to consult our Education section for complete information about recent findings concerning N-9 usage.
top of page
How effective are condoms in preventing pregnancy?
High-quality condoms, when used consistently and correctly, provide an excellent barrier against pregnancy. Clinical trials have shown that correct and consistent use of condoms can have between a 95% and 98% contraceptive efficacy rate. The success of any form of contraception depends not only on the method, but also the consistency of use. Please see our Education section for more information on proper condom usage.
top of page
But it doesn't feel as good when I'm wearing a condom.
Thanks to advanced technology in condom manufacturing, there are ultra-thin condoms available that are the next-best thing to wearing nothing at all. These condoms offer greater comfort, freedom of motion and sensitivity, while meeting the highest standards for strength and effectiveness. Now, more than ever, there is no excuse for not practicing safe, responsible sex. SafeSense carries many different varieties of extra-thin condoms.
top of page
How can I prevent the condom from breaking?
Use high-quality condoms, store them properly and use them correctly. If a condom does break or come off during intercourse, withdraw immediately, remove the condom and start over with an unopened condom. Please see the How To Use A Condom guide in our Education section for complete instructions.
top of page
How should condoms be stored? How long does a wrapped condom stay usable?
Condoms should be stored in a cool, dry place away from direct sunlight. If you carry condoms with you (e.g., in your wallet), make sure this is only a temporary arrangement. Don't store condoms for extended periods of time in your glove compartment, pocket, wallet or purse. Lengthy exposure to heat can break down the latex. And in a purse, for example, keys, pens or other sharp objects can damage a condom if it's not in a protective case. Before using the condom, make sure the wrapper is not damaged, bent or flexed, and check that the expiration date has not passed. If you have any doubts about the condom's condition, we recommend that you dispose of it and use a new one.
top of page
Can condoms be reused?
Never. Always use a fresh, sealed condom each time you engage in sexual intercourse.
top of page
Can I use a condom even if the wrapper says it's past its expiration date?
No! Throw out any condoms that are past their expiration date. Condoms with spermicide have a shelf life of three years; those without spermicide have a shelf life of five years.
top of page
What's a female condom?
As the name suggests, female condoms are prophylactics designed to be worn by women, giving them greater control over their reproductive safety. The female condoms carried by SafeSense are made of lubricated, hypoallergenic polyurethane. Please see the Female Condom page for complete information and product images.
top of page
What's a dental dam and how do I use it?
Dental dams are intended to provide protection against sexually transmitted diseases when engaging in oral sex. The dental dam is placed over the bodily area in question prior to the act. SafeSense carries dental dams in a variety of flavors.
top of page
Do you ship orders discreetly?
We understand that your online buying activity is your private business, and we respect your privacy from the minute you enter our website to the moment your order arrives at your door. In addition to protecting your online transaction with the most secure encryption technology available, we pack your order in a plain brown box with no indication of its contents.
top of page
Will my information be shared if I join the SafeSense mailing list?
We will not, under any circumstances, share customer data with outside parties, nor will we send you any unsolicited email. You can rest assured that you are doing business with a reputable, responsible company and that unauthorized users will not be able to access your personal information.
top of page
Can I pay by a method other than credit card?
We also accept payment by check or money order, but keep in mind that orders paid by mail are shipped when we receive payment, not when the order is placed.
top of page
How can SafeSense sell quality, brand name condoms at prices so much lower than regular retail outlets?
Thanks to the Internet, we have less overhead than a traditional retailer, and we pass those savings on to our customers. We also buy our condoms in bulk quantities, rather than retail packaging, which allows us to price our products more competitively. SafeSense prices are typically 40 percent less than drug stores or supermarkets, but our products are the EXACT same high-quality condoms and lubricants you would fine in those outlets.
top of page
Can I suggest a product for you to carry?
Sure. Use our Customer Service Form to share any ideas you have for expanding our product line or improving our service.
top of page
Can I place a large/wholesale order?
SafeSense is not a wholesaler, and we cannot fill very large orders. If you aren't sure, call our toll-free number, 888-702-6636, and a customer service representative will be happy to assist you.
top of page
Do you ship to other countries?
SafeSense currently only ships to addresses within the U.S. and Canada. We do not accept international shipping orders.
top of page